Terms & Conditions

    Welcome to We Love Branding! These Terms and Conditions ("Terms") govern your use of our website and the services provided by We Love Branding, a promotional branded product printing company ("Company," "we," "us," or "our"). By accessing our website and using our services, you agree to comply with these Terms. Please read them carefully.

    1. Scope of Services

    We Love Branding provides promotional branded product printing services. This includes printing logos, designs, and other branding materials on various products such as apparel, accessories, promotional items, and more.

    2. Ordering Process

    a. Orders: To place an order, you must provide accurate and complete information about the products, designs, quantities, and other specifications required for the printing. You are responsible for ensuring the accuracy of the information provided.

    b. Proof Approval: Before we proceed with production, you will receive digital proof for review and approval. You must carefully review the proof and notify us of any necessary changes or corrections. Once you approve the proof, it will be considered final, and any changes requested afterwards may incur additional charges.

    c. Production and Delivery: We will commence production only after receiving your proof of approval and full payment. We will make reasonable efforts to deliver the printed products within the estimated timeframe provided during order placement. However, please note that delivery dates are approximate and may vary due to factors beyond our control.

    3. Intellectual Property

    a. Pricing: The prices for our products and services are displayed on our website and are subject to change without prior notice. All prices are listed in the local currency (NZD) and may be subject to additional charges such as taxes, shipping, and customization fees.

    b. Payment: Full payment is required at the time of order placement. We accept payment through the designated payment methods specified on our website. All payments are subject to verification and approval by the payment processor..

    5. Returns and Refunds

    a. Returns: Due to the customized nature of our products, we do not accept returns unless the products are defective or damaged upon receipt. If you receive a defective or damaged product, don't hesitate to contact us within 48 hours of delivery to initiate the return process.

    b. Refunds: In the case of a defective or damaged product, we will either replace the item or issue a refund at our discretion. Refunds will be processed using the original payment method within a reasonable timeframe.

    c. Cancellation: We reserve the right to suspend or cancel your order in a non-payment or compensation dispute. There can be any reason to cancel the order, and cancellation fees apply.

    6. Limitation of Liability

    a. We Love Branding shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or in connection with our services, including but not limited to loss of profits, business opportunities, or data loss.

    b. Our liability for any direct damage arising from our services shall be limited to the amount paid by you for the product or service giving rise to the claim.

    7. Indemnification

    You agree to indemnify, defend, and hold harmless We Love Branding and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to your use of our services, violation of these Terms, or infringement of any intellectual property or other rights of any third party.

    8. Privacy Policy

    We value your privacy and handle your personal information following our Privacy Policy. By using our services, you consent to collecting, using, and disclosing your personal information as described in our Privacy Policy.

    9. Termination

    We reserve the right to suspend or terminate your access to our services at any time for any reason, including but not limited to violating these Terms. Upon termination, any rights and licenses granted under these Terms will cease, and you must immediately cease all use of our services.

    10. Changes to the Terms

    We may modify these Terms by posting the revised version on our website. It is your responsibility to review these Terms periodically. Your continued use of our services after posting any changes constitutes your acceptance of such changes.

    11. Governing Law and Jurisdiction

    These Terms shall be governed by and construed by the laws of the jurisdiction where We Love Branding is located. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.

    12. Entire Agreement

    These Terms constitute the entire agreement between you and We Love Branding regarding the use of our services and supersede any prior or contemporaneous agreements, communications, or understandings, whether oral or written. If you have any questions or concerns regarding these Terms, please get in touch with us via email: info@welovebranding.co.nz

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